For almost two decades, United Airlines had a brand slogan that was simple and easy to understand: The Friendly Skies. Not surprisingly, that drew large laughter at a recent keynote when I put it up on the screen given that in the weeks before, the airline had gone...
As some of you may know, my mother passed away six weeks ago now, just short of her 82nd birthday. I appreciate the many well wishes I received from so many of you. Many of you have lost a parent so know the enormity of this...
A Conversation with Richard Leider, Author of The Power of Purpose ...
Answer this question quickly without giving it much thought: Is the human species inherently a compassionate, constructive species destined to leave the Earth better than we found it? A quick perusal of the daily news surely suggests that, though we have many noble qualities, the current...
Happiness is all the rage today. Books about happiness proliferate everywhere, it seems. The science of happiness has become big business, as well as the subject of scientific exploration. University studies seeking to discover, through clinical research, how happiness is engendered and maintained have become...
In the aftermath of the U.S. election, the Facebook pages of most people who care about environmental sustainability read like a grief or suicide support group. Amidst the weeping and gnashing of teeth, there is a sense of everyone looking forward to the next election...
Elie Wiesel the great Jewish writer wrote about the struggle he had to find words to describe his experiences as a prisoner at Auschwitz but went on to say that he felt his witnessing to what happened there was so important that he had to...
Wells Fargo bank just closed the most important account any company has—the trust account. Not only did they open accounts in customers’ names without their permission and charge them fees for accounts they never asked for, but have now fired over 5,000 employees who more...
Purpose at work has become a hot topic in leadership circles these days. Although employees are clearly rating purpose more highly as something they want from work, the reality is that employee engagement and commitment have always been connected to purpose. When I wrote my...
One of the most vexing challenges in the sustainability movement is how to get people to do the right thing. Research by organizations such as Globe Scan suggest that the majority of consumers care about sustainability and want to do the right thing, yet the...