What is the Purpose Gap? It is both an opportunity and threat in the business world today. It exists because there a distinct difference between what people desire and hope for, and what is actually being delivered by businesses and organizations. Today a purpose gap...
For almost two decades, United Airlines had a brand slogan that was simple and easy to understand: The Friendly Skies. Not surprisingly, that drew large laughter at a recent keynote when I put it up on the screen given that in the weeks before, the airline had gone...
The No. 1 reason employees hold back from taking initiative is because they feel that their ideas don’t matter because leaders make decisions without asking for input. If you want your team to take a more active role in your business, you need to listen...